Shipping Policy
Medsingamart wants to make sure that you can send your health and wellness items in a quick, safe, and private way. Following these shipping rules will help you get the things you buy from our website safely and quickly.
This is what Medsingamart specializes in: high-quality health and wellness goods in these areas:
- How to Take Care of Erectile Dysfunction (ED)
- Cosmetics for the skin
- How to take care of your hair
- Take care of your eyes
We ship to the following places right now:
- Hong Kong
- Malaysia
- Hong Kong
- Philippines
1. Processing Orders
- Following successful payment verification, all orders are processed.
- In one to two business days, most orders are taken care of.
- If you place an order on a holiday or over the weekend, it will be processed the next workday.
- Before they can be sent out, some health or medical items may need to be checked more closely.
2. Shipping Assurance
Medsinga sends packages to people in:
- Hong Kong,
- Singapore, and
- the Philippines
Delivery times may be different based on:
- Rules for shipping in your area
- Products are limited in some areas
- Coverage for the courier service
- Needs for clearing customs
3. Estimated times for delivery
| Country/Region | Estimated Delivery Time |
|---|---|
| Singapore | 4–5 Business Days |
| Malaysia | 7–9 Business Days |
| Hong Kong | 3–6 Business Days |
| Philippines | 4–8 Business Days |
Please keep in mind that arrival times are only estimates and could change because of:
- Handling of customs
- Extra days off
- Problems with the weather
- Delays by courier
- Inspections by the government
4. Discrete Packaging
Medsingamart.com cares about your privacy.
Every order is sent in safe, plain boxes that don’t have any personal or product information on the outside.
5. Costs of shipping
When you check out, shipping costs are figured out by:
- Place of delivery
- Put in weight
- Deals and promotions
- Some orders or promotional efforts qualify for free shipping.
6. Rules for customs, duties, and imports
For shipping to other countries:
- When people buy things from other countries, they need to follow the laws and rules in those countries.
- If nothing else is said, the customer is in charge of any taxes, customs fees, or import charges that may come up.
- If there are delays because of the customs clearance process, Medsinga is not to blame.
7. Tracking your order
After your order has been sent:
- It will be confirmed by email and/or text message that it has been shipped.
- You will be given tracking information, which means you can always see how your shipment is doing.
8. Deliveries that Fail
Orders may be late or sent back because:
- The shipping address is wrong.
- Attempts to deliver failed
- Not available customer
- Taxes and customs
- Zones where service is limited
If you send something back to us, you may have to pay extra to ship it again.
9. Damaged, wrong, or missing items
If you get:
- A broken product
- The wrong item(s)
- Not enough products
Please get in touch with our customer service team within 48 hours of delivery and give them:
- Number of the order
- Clear pictures of the item or package
- A description of the problem
Our team will look over the request and come up with a good answer.
10. Get in Touch
If you need help with shipping or arrival, please contact:
Medsingamart Customer Service
Email: support@medsingamart.com.
Website : www.medsingamart.com